Auditing Best Value in Falkirk Council

AS_Twitter_Exhibit_COVERI was part of the team which carried out the audit of Best Value in Falkirk Council on behalf of the  Accounts Commission, the public spending watchdog for local government.

Our extensive audit work included interviewing councillors and senior officers. We held focus groups with councillors so they all had an opportunity to contribute their views on what was happening. Staff were also invited to take part in a focus group to help us understand how certain issues ¬†affected their work, and how services were being delivered to the people of Falkirk. Continue reading Auditing Best Value in Falkirk Council

Learning lessons from Managing ICT contracts

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Digital technology is an increasingly important part of our everyday lives, transforming the ways we access information and services. This change is reflected in the public sector, where the Scottish Government has adopted a ‘digital first’ approach. This signals that digital technology has a significant role to play in the future delivery of public services. Continue reading Learning lessons from Managing ICT contracts